WeconnectDigi, operated by WeconnectDigi, provides digital recharge, bill payment and related fintech services. This Privacy Policy explains how we collect, use, protect and disclose information when you use our website or mobile application. By using WeconnectDigi services, you agree to the collection and use of information in accordance with this Privacy Policy. We use your information solely for providing and improving our services and do not sell or misuse your personal data.

I. Information Collection and Use

For a better experience, we may require you to provide certain personally identifiable information including:

a) Name   b) Mobile Number   c) Email address   d) Transaction-related details

This information is used only to operate, maintain and improve our services and is retained as required by law.

II. Third-Party Services

WeconnectDigi may use third-party services such as payment gateways, analytics tools, and service providers (e.g., telecom operators, BBPS partners). These third parties may collect information required to perform their services.

Example third-party services include:

• Google Play Services
• Payment Gateway Providers

III. Log Data

In case of application errors, we may collect log data through third-party tools. This may include IP address, device name, operating system version, app configuration, date and time of usage, and other diagnostic data.

IV. Cookies

WeconnectDigi does not directly use cookies. However, third-party libraries or tools may use cookies to enhance service quality. You may choose to disable cookies through your browser settings if applicable.

V. Service Providers

• Facilitate our services
• Process payments
• Provide analytics and support

These providers are obligated to protect your data and use it only for assigned purposes.

VI. Security

We value your trust and use commercially acceptable security measures to protect your personal information. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

VII. Links to Other Websites

Our services may contain links to third-party websites. WeconnectDigi has no control over and assumes no responsibility for the content, privacy policies, or practices of these external sites.

VIII. Children's Privacy

WeconnectDigi services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

IX. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Users are advised to review this policy periodically.

Benefits of Distributer

• कूपन हमेशा Retailar को Distributer ही देगा।
• एक बार फीस मे Life Time Membership. कम्पनी की और से distributer का 2,00,000 का बीमा ID Generate कराने पर Bonous. प्रत्येक कूपन पर लाभ।
• Portal से संबधित Error को expert channel से 24 घण्टे के अन्दर सही करा दिया जायेगा ।
• कम्पनी मे आने वाली service जैसे:- pan Card Services, आधार कार्ड, आयुष्मान भारत योजना, SBI ग्राहक सेवा केंद्र आदि।

Benefits of Retailar

• Retailar का बीमा कम्पनी के द्वारा कराया जायेगा जो की 2,00,000 का होगा।
• Retailar शादी शुदा होने की दशा मे retailar और उसकी wife का दोनों का बीमा कम्पनी द्वारा कराया जायेगा।
• Retailar द्वारा अच्छा काम करने पर distibuter और retailar को दोनों को मंच पर बुलाकर सम्मानित कराया जायेगा
• कम्पनी मे आने वाली service जैसेs:- pan Card Services, आधार कार्ड, आयुष्मान भारत योजना, सभी बंकों के ग्राहक सेवा केंद्र, life insurence, gerenal insurence आदि।
• कम्पनी की Services के बारे में distributer के द्वारा retailar को समय- समय पर सूचित किया जायेगा।

Terms and Conditions

• Distributer कम्पनी के प्रति वफादार नहीं रहेगा तो उसकी id block कर दी जायेगी तथा fees भी जब्त करली जायेगी।
• उसके Retailar को कम्पनी अपने अधिकारियों द्वारा कुपन Provide करवायेगी।
• कम्पनी से संबधित विवादस्पद स्थिति होने पर कोई भी न्यायिक फैसला केवल बिजनौर न्यायालय द्वारा ही समपन होगा।
• कम्पनी का कोई भी कर्मचारी बाहरी किसी भी लेन देन या आपराधिक गति विधि करता है तो कम्पनी की कोई ज़िम्मेदारी नहीं होगी।

Cancellation requests can be initiated within 24 hours before service usage. Approved refunds are processed within 7–10 working days.

Once a recharge or bill payment is successfully completed, refunds are applicable only in cases of duplicate payment or failed transactions, subject to verification.